CAMEL3D • SUPPORT

How can we help?

Support for Camel3D accounts, subscriptions, scans, reports, consultation, privacy, and general product questions.

Contact Camel3D Support

Email: contact@vetbiomex.com

For the fastest response, include your Camel3D account email and a short description of the issue. If relevant, include the camel name and the module or screen involved.

Account & Sign-In

Help with account access, verification, password reset, profile settings, or sign-in problems.

Membership & Purchases

Questions about Camel3D Membership, subscription access, restore purchases, billing status, or App Store purchases.

Scan & Capture

Help with Body & Weight, Movement & Race Training, Fecal, Skin & Wound, Show Intelligence, or Teeth & Age capture.

Reports & Sharing

Help with report generation, secure sharing links, expiry, revocation, or report access.

Consultation

Questions about submitting or following a Camel3D consultation or professional review request.

Privacy & Account Deletion

Questions about privacy, data access, camel-profile management, or deleting your Camel3D account.

Useful links

Camel3D   •   Privacy Policy   •   Terms of Use

Urgent animal health concerns

Camel3D support is not an emergency veterinary service. If a camel is seriously ill, injured, in distress, or requires urgent care, contact an appropriate veterinarian or emergency animal-health provider.

Still need help?

Contact VetBiomeX and we’ll help with your Camel3D question.

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